Contractor Handbook

Welcome to Adeva, we are happy to have you onboard!

This Contractor Handbook is your guide to Adeva, our story, procedures and values. Please make sure to go through it as it has a lot of important information that would help you get the most out of this engagement.

Adeva is a global talent network that connects organisations with distributed tech talent across the world. Using a community-driven approach, we engage some of the brightest talents in the industry, enabling organisations to onboard skilled talent within 1 week.

Hundreds of companies like Hopin, IQVIA, Imgur, Slice and Johnson & Johnson work with Adeva to scale their engineering teams quickly and effectively. With 250% YOY growth, Adeva is changing the way work works.

Mission

Adeva is on a mission to enable work without boundaries for 1 million people across the globe by 2030.

Logo

Our logo represents our diverse members working from different parts of the world, yet connected through Adeva's network. Our logo is the combination of a simple and modern word-mark with the icon. If you need to use the logo, please follow the brand guidelines.

Contract and Benefits

Your relationship with the Company will be that of an independent contractor. Independent contractors are not eligible for any employee benefits and you have full responsibility for all applicable taxes for all compensation paid by the Company.

If you need to discuss contract termination, changes to contract conditions, or other matters related to your contract, payment, fees, and similar issues, always contact your designated account manager. Discussing these matters with the client directly is a breach of your contract and should be avoided at all times.

Equipment and Work Location

As a contractor, it’s your responsibility to obtain equipment that satisfies the needs of the job as well as a suitable workplace. You are free to perform your obligations from any location at your discretion as long as it has a good internet connection and allows you to perform at your best.

Working Hours

The working hours are flexible, but you need to make sure you’ve communicated your working schedule with your project manager and the team.

Depending on your client, you may be asked for a few hours overlap between your working hours and their usual working hours. In that case, you’d be required to adapt your working schedule to the client’s requirements.

Logging Time

Your pay will depend on your logged time, so it’s extremely important to enter your time logs regularly. Delayed time logs might result in delayed or missed payment.

Make sure to maximise your billable hours. If you have a full-time contract, you’re expected to log 8 hours a day, even if you’re idle and waiting for work to be allocated to you. If you’re available to the team, that’s billable time.

Depending on your client, there are two ways of logging your time. Consult your account manager if you’re not sure what’s applicable in your case.

• Logging time on Adeva’s platform: Once you start working, you’d be expected to log your working hours on Adeva’s platform on a daily basis. A report is sent to the client’s managers for review every week, so make sure your time-log is detailed and timely.
• Using client’s time tracking system: On the onboarding call, the client will let you know what their process for logging time is. Please follow the instructions and log time on a regular basis. On the last day of the month, you’ll need to enter the full amount of hours worked that month in our platform and attach the timesheet report (or screenshot) from the client software.

Time Off

Time off should be requested at least 2 weeks in advance, with the exception of an emergency sick leave or unforeseen circumstances that require an urgent reaction. Your time off should be planned in coordination with your team and project manager and it needs to be approved by the client. Based on the client’s policies, you may be required to limit the number of days requested per year, as well as the number of consecutive days you can request.

In case of emergency time off, it’s your responsibility to inform the client of the expected return date as accurately as possible and keep them informed in case the expected return date changes. Failing to do that might result in penalties or even contract termination.

Every time off is unpaid, unless differently specified in your contract.

Payment Schedule

Payments are made every 15th for the previous month’s work, using your preferred payment method. You can choose to get paid via wire transfer or Payoneer and you can set up your payment details through your Adeva account.

Keep in mind that it can take a couple of days for the payment to be processed depending on your location.

Expenses

Contractors are not entitled to reimbursement for any expenses, including travel-related expenses, development and testing tools, equipment or similar unless that’s explicitly approved in writing by the client or the Company.

Remedies

Activities like, but not limited to, breaching your contract, using foul language with your client or team, becoming unavailable for work or unresponsive for extended periods, may cause irreparable damage to the Company’s reputation and relationship with the client. In such cases, Company may request indemnification or make a payment reduction to remedy the situation.

Rate Changes

If you are thinking about contract or rate changes, always communicate that with your designated account manager. You can do that on the regular 1:1 meetings that you are supposed to have or feel free to schedule one immediately accordingly with the schedules. Rate changes may be considered if a contractor is satisfying the following:

• Worked for the client for 1 year
• Performance
• Timely delivery
• Professionalism

After we establish an agreement on the terms and details, we proceed with communicating everything to the client and we keep you informed on the outcome of the negotiations. Whenever you request e rate change the percentage is between 5%-10%.

Availability

Once the SOW is signed you comply with the terms that the client has set and that means that you are expected to be available within the agreed working hours. You are expected to participate in the daily meetings within the team, sync between different teams, actively perform on the tasks that are given to you and most importantly have an open communication - especially with the team lead or the project manager.

If you have any issues (personal, family, emergency) and you are not able to perform, it’s expected from you to report that to the person in charge. Disappearing will not be tolerated. In those cases, we have the right to contact you personally or the contact person you provided us as your closest. We consider that as a very unethical situation, since the whole team is depending on you and if the situation cannot be resolved by open communication, we directly communicate with the client and either terminate the contract or find a replacement for your position.

Adeva conducts business ethically, honestly, and in full compliance with applicable laws and regulations. This applies to every business decision in every area of the company.

Adeva’s Principles of Business Conduct

Adeva’s principles of business conduct define the way we do business. These principles are:

• We act with honesty, integrity and high ethical standards.
• We are transparent and candid, and we treat others with respect.
• We are responsible for keeping confidential information safe and secure.
• We honour our legal obligations and we are committed to following all applicable laws, rules and regulations.

Your Responsibilities

Adeva’s Business Conduct Policy and principles apply to employees, independent contractors, consultants, and others who do business with Adeva. You are expected to:

• Follow the policy. We must read, understand and comply with Adeva’s Business Conduct and all related company policies, principles and standards that apply to our daily work.
• Speak up. We all have an obligation to speak up about potential, suspected or actual violations of company policies or applicable laws.
• Ask questions. We must ask questions and seek advice if we are unsure about how to handle a situation or need guidance on where to find information.
• Raise Concerns. We are encouraged to raise concerns, even if they are difficult, and to ensure that our direct reports are comfortable raising issues.

Failure to comply with Adeva’s Business Conduct Policy, or failure to report a violation, may result in disciplinary action up to and including termination of employment or the end of your working relationship with Adeva.

Retaliation Is Not Tolerated

We are strictly prohibited from retaliating against anyone who seeks advice, raises a concern or reports misconduct. To learn more about Adeva’s commitments and approach to ethics, or to explore our code of conduct, read the Business Conduct guide.

Become a Writer

If you enjoy blogging or want to try it out, our Technical Writing program is one of the best places to start getting more involved. Read more about it here and use the form to submit your idea. If you need additional info, open a ticket on our support system.

If you’re looking for inspiration, check out what has been published so far on our blog.

Become a Tech Interviewer

If you believe in our vision and want to help us grow our community, then becoming a tech interviewer is one of the best ways to get involved. This is a paid activity and you’ll have support in the whole process of setting up for conducting successful interviews. Bonus: you get to learn a lot by interviewing others in your field.

To get started, open a ticket on our support system and we’ll set you up.

Referral Program

If you have any friends who are looking for a remote job and you think we might have suitable opportunities for them, make sure to invite them using the unique link on your Adeva profile.

With our referral program, you can earn up to $2000 for every person you recommend and in the same time help us grow the community and help your friend get access to amazing job opportunities. It’s a triple win!

If you need any information or are facing some kind of problem, please email [email protected].

You can always reach out to your designated account manager if you’d like to discuss something or you’re not comfortable to pose your question through our support system.